Broken New SSBB copy

[Metechar]

I bought a new copy of SSBB at Target since my old copy, which I got on it's release date, March 9, 2008, didn't work anymore. When I inserted it into my Wii, it didn't even spin. Yes, it wasn't read. Does anybody know what the problem is? I'm thinking it's my Wii, and that I can use my lens cleaner that a friend is borrowing. Once I'm getting it back, I am gonna do a test, but does anybody else think otherwise?

[R7308xx]

Check for any damage on the disc. If there is, send it back.

If that doesn't solve it, see if any other games work. If not, there's something wrong with the internal system.

Hope this helped.

[Moydow]

Something similar happened to me a few months ago. Any disc I tried to play always gave an error message: "An error has occurred. Please check the Wii Manual for details..." I had to send it to the Nintendo Fast Track Centre in England to get it fixed. It turned out to be a "minor" disc reading error. The Fast Track Centre probably doesn't apply to you, but it may be a similar problem, needing the Nintendo America repair service. Though at least try your other discs first. If they are refused, it probably is this type of internal error. Normal CD drive lens cleaners are unlikely to work.

[Metechar]

Thanks guys, but all my other games work. I put in Mario Kart Wii and it spun. SSBB didn't even spin! So all my other discs work. Just not SSBB. And it's a new copy so maybe it's not the game. But it COULD be the game. It had NO scartches when I bought it. And it was new, so of course there were no scratches. Well I could test if another new copy would work.

[KidIcarus]

I believe this is the problem you are encountering. I remember when SSBB first came out, some Wiis had trouble reading the disc because, unlike other games, SSBB uses dual-layer technology. You may have to send it into Nintendo, but there is also a chance that the Wii lens cleaner will solve the problem. In fact, I think Nintendo started making the lens cleaner specifically to address this issue.

[R7308xx]

You should visit support.nintendo.com or call their number.

[Metechar]

I believe this is the problem you are encountering. I remember when SSBB first came out, some Wiis had trouble reading the disc because, unlike other games, SSBB uses dual-layer technology. You may have to send it into Nintendo, but there is also a chance that the Wii lens cleaner will solve the problem. In fact, I think Nintendo started to make the lens cleaner to specifically address this issue.

I have the lens cleaning kit, but a friend is borrowing it, as stated in the topic post. Once I get the cleaning kit back(today or tomorrow), then I'll try it. Thanks, anyway! And before you ask, yes the kit is made by Nintendo ESPECIALLY for the Wii.

[tacopill]

If all the other games work, then it is probalby the disk itself. Are there any scratches, is their any dust, on the disk?

[Metechar]

No. It's new and I've kept it in the box so no dust collects on it. It's a double layered disc, so it could be my Wii, as it is the only Double Bladed disc I own.

[tacopill]

ok, that makes sense.

[Solar Dragon]

I believe this is the problem you are encountering. I remember when SSBB first came out, some Wiis had trouble reading the disc because, unlike other games, SSBB uses dual-layer technology. You may have to send it into Nintendo, but there is also a chance that the Wii lens cleaner will solve the problem. In fact, I think Nintendo started making the lens cleaner specifically to address this issue.

Did you miss that post or something? The link explains everything.

[tacopill]

I believe this is the problem you are encountering. I remember when SSBB first came out, some Wiis had trouble reading the disc because, unlike other games, SSBB uses dual-layer technology. You may have to send it into Nintendo, but there is also a chance that the Wii lens cleaner will solve the problem. In fact, I think Nintendo started making the lens cleaner specifically to address this issue.

Did you miss that post or something? The link explains everything.

the forums are huanted and make posts go invisible .

[Metechar]

I believe this is the problem you are encountering. I remember when SSBB first came out, some Wiis had trouble reading the disc because, unlike other games, SSBB uses dual-layer technology. You may have to send it into Nintendo, but there is also a chance that the Wii lens cleaner will solve the problem. In fact, I think Nintendo started making the lens cleaner specifically to address this issue.

Did you miss that post or something? The link explains everything.

I said at I HAVE that lens cleaner, but a friend is borrowing it. I'll get it back today and test to see if it works.

[Metechar]

Apparently, the OFFICIAL Lens Cleaner didn't solve the problem. I am thinking about sending my Wii to Nintendo. Don't they do it for free? I forgot. But anyone agree that I should send it?

[R7308xx]

Apparently, the OFFICIAL Lens Cleaner didn't solve the problem. I am thinking about sending my Wii to Nintendo. Don't they do it for free? I forgot. But anyone agree that I should send it?

The problem is most likely that your Wii can't process the memory because of the size of the disk. The same thing happened to me. I HIGHLY recommend sending the Wii to Nintendo.

[Miles of SmashWiki]

I believe it's free, though I'm not sure.

[KidIcarus]

It may also depend on how long you've had the Wii.

Edit: Miles of Smash Wiki is correct. The repairs are free.

[Metechar]

Well I have had my Wii since July of 2007. That's probably why. Only 2008 models and above have almost no trouble reading double layered discs. Or at least SSBB.

[Tina]

I've had my Wii since December 2006, and it hasn't had any problems with SSBB. I know it's a known problem, I'm not denying that it exists or anything -- but it's not like only 2008+ models work with double-layered discs, either.

[Metechar]

I've had my Wii since December 2006, and it hasn't had any problems with SSBB.

HAX! JK you're just lucky. Maybe it IS the disc. This weekend, however, I could probably change it for another disc. Who knows. I used the official lens cleaner didn't work, but the last thing I'd do is send my Wii and SSBB to Nintendo because that requires not having acess to a Wii for a few days. Oh well.